Shipping policy
Shipping
We ship USPS priority, unless the shipping time is the same as Ground or Ground Advantage. Typically we ship within three business days from order. Free shipping (over $75) is sent Ground or Ground Advantage.
Please select the correct shipping for your order. There is no free shipping under $75.
“Customer Pickup (This is NOT free shipping)” means you have opted to pay $0 for shipping and will drive to Minnetonka (about two miles south of Ridgedale) within 10 business days to pick up your order. (By arrangement, you may opt to pick up your order at any of the locations where we are showing—listed under “see us.”).
If you decide you cannot pick up your order in the two week period, you may:
- Request an invoice for the shipping charges and have the order shipped or
- Cancel the order. Your money will be refunded minus a 15% "restocking" fee (this fee is to recoup the credit card purchase, refund and service fees, and any invoicing fees we had to pay on your order.)
We will send reminder emails to pick up your order. After 30 days and multiple attempts to reach you, your order will be considered abandoned.